Senior Account Manager - Medical Malpractice

The Doctors Company is currently seeking a Senior Account Manager for our office in East Lansing, Michigan.
As a Senior Account Manager under general supervision, you will be responsible for providing direct sales and service to members through The Doctors Company Insurance Services (TDCIS). In addition, a Senior Account Manager works as part of Account Team for larger accounts. Represents the company at conferences, trade shows, and other events to promote the company's products and generate new business sales leads. Contacts for this position are physician prospects, current policyholders, employees throughout the company, and members of the general public.
o Bachelor's degree or equivalent combination of education and experience. Advanced insurance education is a plus.
o Three to five (3-5) years in agency operations, insurance prospecting, sales, and client service.
o Applicable Insurance Sales or Agents license in relevant states.
o CPCU, RPLU, or similar insurance designation preferred.
o Valid driver's license.
o Position requires approximately 25% overnight travel by air and car.
o Direct sales, which includes standard accounts in select states, National Programs and select custom accounts as part of Account Teams, inclusive of placement with all of TDC's subsidiaries.
o Direct sales of commercial lines and group benefit insurance policies other than those of TDC.
o Retention of existing policies both with TDC and written through other insurance companies.
o Participation in the implementation of enterprise risk management services to group accounts.
o Directly manage all current and future servicing needs associated with specific assigned book of business managed by The Doctors Company Insurance Services.
o Directs prospects in application completion and evaluates applications for accurate and appropriate response before submitting to underwriting.
o Assist with the training of other department staff.
o Interacts with other departments, when necessary to ensure members receive timely and accurate services; resolves complaints.
o Track prospecting activity. Provide reports to management detailing activities such as leads, hit ratio by line of coverage.
o Manage activities of sub-brokers accessing TDC through TDCIS.
o Independent thinking and overall self-management with minimal oversight.
o Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
o Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and set variables.
o Excellent telephone, oral and written communication skills.
o Excellent organizational skills.
o Proven skill to effectively influence actions and opinions of others.
o Proven skill to sell product effectively, being prepared for any sales situation that presents itself.
o Ability to coordinate multiple tasks and meet deadlines.
o Ability to work with diverse personalities and individuals at all levels.
o Ability to adapt to changes in the work environment.
o Ability to use a personal computer to create letters, memos, reports and moderately complex spreadsheets.
o Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
o Independent thinking and overall self-management with little oversight.
o Performs other related duties as assigned.
The Doctors Company offers outstanding benefits to its eligible employees, including medical, dental, vision, prescription, life insurance, business travel accident insurance, educational reimbursement, personal days, 401(k), and flexible reimbursement plans.
The Doctors Company is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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